Customer Care AdministratorPermanent
We need an exceptionally organised team player to join our busy customer care department as first point of contact for our customers following the purchase of their new home. The customer care administrator plays a key role in making sure we keep our customers happy, whilst delivering the high level of service they expect ensuring 100% positive customer feedback.
You must be able to demonstrate behaviours in line with our Company Core Values of Teamwork, Integrity and Communication. You will need to be highly organised and detail oriented with strong interpersonal skills. Experience of Microsoft Office including Excel. An aptitude to pick things up quickly is a distinct advantage as is a positive and flexible approach. Previous experience of
working in a similar customer focussed role is an advantage, however consideration will be given to a trainee if you can bring the requisite skills and qualities required to the role.
Hours – Monday to Friday 8.00am to 5.00pm. 24 days holiday, buy/sell holiday scheme, company pension scheme. Salary will be commensurate with skills and experience. Due to the location of our offices own transport is essential.
If you would like further details or wish to apply for this position, please submit your CV with a covering letter to: Sarah Moore, Pennyfarthing Homes Ltd, Pennyfarthing House, Ossemsley, New Milton, BH25 5TL or e-mail firstname.lastname@example.org
Hours: 8am to 5pm, Monday to Friday
Closing date: 10th July 2021